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How to post a plant

Published on March 24th 2020

by pippa.churcher. All rights reserved

cardboard box
If you're anxious about sending plants via courier, we get it! There’s nothing more disappointing than receiving a dead plant in the post. First impressions do count, so whilst the plant inside may be quite alright after some recovery time, it can still be a nuisance to receive, especially if you end up with soil everywhere!
A badly packaged plant in a box
An example of how plants can end up upon delivery, reduce the chances of this by reading on

Here are four steps for delivering plants through Covid-19 and tips for making sure they arrive safely.

1. Find the right courier

DPD will pick up from your house, so there's no need to go out to the Post Office. They're regularly updating their status on Covid-19.
Parcel Force is the Post Office’s delivery for packages and their updates are here.
Or use My Parcel Delivery to get a quote from other delivery services, they’ve also got a handy updates page which outlines how services are being affected.
Specific directions can help get your parcels the care they need in transit

2. Package your plants properly

There are loads of ways to package plants, we loved Rose Hardy's tips in her video below.

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  • Wrap the pot in a compostable bag to keep soil and water in. Send it damp, not wet, the extra weight will cost you!
  • Place it in a reused cardboard box, holding it in place with canes.
  • Reuse any suitable material to fill the extra space, like paper shredding, loo roll card or cut up egg boxes.
  • Write “Live Plants” large on the box.
  • Pierce a small hole in the box for ventilation.
You can also get environmentally friendly biodegradable packing peanuts to help cushion plants in larger boxes

3. Estimate your delivery cost

Go to "book delivery" on any courier site, enter the dimensions and weight to get the cost. To give you an idea of the cost of your parcel, you can also see below for Post Office's current pricing by weight and dimension (correct at time of posting, please click here for live information).

4. Book delivery

Send plants on Mondays or Tuesdays so that they have the whole week to arrive and don’t end up in storage over the weekend. Use next day delivery for plants, so they're not sat in a box for an extended period.
It’s that simple! You can book a delivery slot here with DPD or here with Parcel Force.

Got concerns? Candide wants to help

Candide is pledging to insure the first 100 growers to list their plants on the Candide Marketplace covering the cost of replacement plants and delivery if an item gets lost or damaged.
Any plants sold via a Candide Marketplace listing before 30 June by a professional grower will be covered up to £20 per plant, a maximum of 10 claims per grower. To qualify the grower must have delivered a replacement plant to the buyer and have confirmation of this via the Candide app platform.

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